Is it always buying a pig in a poke\nwhen you shop online? Well, it depends. If the brand is familiar, explicit and\npredictable, and if the cut of clothing flatters every body type, give or take\nthe size, \u2013 then no question.<\/p>\n\n\n\n
When you purchase something in an online store for the first time, you always feel anxious thinking how it will look on you. What about height? What if it doesn’t fit? Should you sell it then for half price or give it to a friend (a daughter, a colleague\u2019s child) or sew and customize \u2014 if it was really expensive and, basically, good and of high-quality, but does not compliment your fit<\/em> and shape?<\/p>\n\n\n\n I\u2019ve been there. Since I am a mother\nof a large family. Just imagine a standard shopping in my case: me with a\nstroller, a bag, and several children running around, maneuvering between the\nshelves and hangers, trying to look for the garments I need. Then waiting in\nline to the fitting room with all the children, bags and a stroller\u2026That’s why\nI decided to buy things online. It is convenient to have one eye on the phone,\nwhile you are doing something else. To order with delivery, not to go anywhere\nagain for every little thing. It is good for all intents and purposes,\nexcept for the one I mentioned: we barely know what we buy and how we\u2019re going\nto wear it later.<\/p>\n\n\n\n When I started working with an online\nclothing store, I took the unprecedented step of creating an alternative return\nprogram in case our clothes didn’t fit the customer. The usual practice is to\nreturn only standard pattern pieces, but not custom clothes. In our store, each\nitem is tailor-made, however, everything can be returned if it\u2019s a misfit.<\/p>\n\n\n\n I am grateful to my customers: they\nhad the courage to place an order in my store although in online mode it can be\ndifficult to decide on size and color, without holding the attire in your\nhands. Therefore, I take half of the risk \u2014 as well as the responsibility for\nthe perfect fit and form of the garment.<\/p>\n\n\n\n From a classical business point of\nview, it would probably sound strange. Given that each item, each set of\nclothing is made-to-measure, for specific body parameters and color type. Not\njust size-to-color-wise, but considering particular physical traits, hair and\nskin tone. <\/p>\n\n\n\n \u201cHow will you sell it afterwards?\u201d –\nthey kept asking me. This would seem logical to me if reselling misfits was my\ngoal, but it is not. <\/p>\n\n\n\n Shantima is all about bespoke\ntailoring, each garment is made individually for the person who will wear it.\nAnd our message is not to sell at all hazards (when after the purchase\neverything else can go to hell), but not to compromise on the quality and make\nthe whole purchasing process enjoyable. <\/p>\n\n\n\n Our task is not to force a person to\nfit ubiquitous mass-market clothing, but to study the case, to understand the\ntastes and preferences of the client, to offer proper ergonomic design. And\nultimately make a wearable garment that can last for years.<\/p>\n\n\n\n Shantima\u2019s brand concept implies an\nimportant supertask \u2014 to help each client look gorgeous<\/em> while\ndressing\ncomfortably<\/em>. This is our area of responsibility as professionals,\nand we dare to guarantee: if it does not fit, you can return it.<\/p>\n\n\n\n Because our customers place orders,\nchoose models, discuss colors and details not with a purpose to get a refund.\nTheir intention is different \u2013 they want to buy clothes that can be worn\nwithout compromising on style; to combine Shantima\u2019s clothes with various\ngarments (without guessing whether they will match or not); not to worry\nwhether it is fashionable next season, and how the linen garment will look\nafter one hundred and fifth wash. And all this should be done online. No visits\nto malls and no queues to the fitting rooms. All that is left to do is to\nperform the task carefully and thoughtfully \u2014 and we want to do just that. <\/p>\n\n\n\n Here you might need some guidance:<\/p>\n\n\n\n 1.Choose the models you like on the website and details that you would like to change (length, sleeve, pockets, neck).<\/p>\n\n\n\n 2. Send your photos: a portrait (preferably without makeup and with good light) and a full-length photo. If you know exactly what models suit you and what colors you prefer, we can proceed without photos, but it is always easier to sew for a person, having his\/her appearance in mind. This condition is optional, just it will be more convenient for us like this.<\/p>\n\n\n\n 3. Specify your body proportions – your chest\/waist\/hips and your height. For some models, we will need additional measurements: we will let you know.<\/p>\n\n\n\n 4. Then we will discuss:<\/p>\n\n\n\nI wear clothes, too. I asked that very question too <\/strong><\/h2><\/p>\n\n\n\n
How to turn a problem into a task: Shantima’s unparalleled experience <\/strong><\/h2><\/p>\n\n\n\n
Why I\u2019m not worried about possible returns <\/strong><\/h2><\/p>\n\n\n\n
How to place an order online<\/strong><\/h2><\/p>\n\n\n\n