All SHĀNTIMA pieces are custom-made at our studio in South of Israel. We are a small team, so please allow 10 business days for your order to be ready and shipped to you.
All orders are shipped by National Registered Post with a tracking number or by UPS Speed Post, depending on your choice during checkout.
According to your location, the shipping time may vary (if shipped by Registered Post):
– USA & Canada: 7-10 biz days
– New Zealand, Australia: 15-20 biz days
– Europe: 7-14 biz days
– Russia: 7-14 biz days
Please be aware of duties and taxes outside Israel. All items being imported in a foreign country may be a subject to customs inspection and duties and taxes may apply in accordance with country’s laws.
To return or exchange an item, email us at [email protected] within seven days after receiving your order. Items purchased on sale can be exchanged only.
As a part of our mission, we believe that the quality of our brand extends not just to the clothing itself, but to your overall experience. If you are unhappy with your purchase, we encourage you to reach out via email and let us know – your satisfaction is important to us!
Track Your Order
To track your order please go to Track Your Order page, enter your Order ID and press the “Track” button. The Order ID can be found on receipt which accompanied the confirmation letter you should have received after completing the order and payment.